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　　“沒想到，在派出所的戶籍窗口竟然補辦了駕駛證!”近日，山東省德州市陵城區(qū)的貨車司機陳先生因外出前忽然丟了駕駛證萬般焦急，抱著試試看的想法撥打了該區(qū)派出所的求助電話，竟被告知可到派出所戶籍窗口直接補辦。更讓他覺得意外的是他帶著手續(xù)來到派出所，不到十分鐘就拿到了嶄新的駕駛證。這一切，得益于該區(qū)實行的“一窗通辦”服務(wù)模式的創(chuàng)新改革。

　　為滿足群眾一次性辦理多項業(yè)務(wù)的需求，持續(xù)提檔服務(wù)質(zhì)效，該區(qū)在區(qū)政務(wù)大廳公安進駐窗口和 14個派出所戶籍大廳全面推行“一窗通辦”服務(wù)模式，歸集辦理戶政、治安、交管、禁毒等警種107項業(yè)務(wù)，窗口民警打破警種界限，獨立承擔多警種高頻服務(wù)事項，實現(xiàn)了“不分警種、一個窗口、一名警力、一窗通辦”，目前，窗口能夠辦理的服務(wù)事項和業(yè)務(wù)種類較之前增加60%，已為群眾提供引導服務(wù) 17930余次，累計辦理全科業(yè)務(wù)2000余件。

　　Lingcheng: Carrying out of "one window for all"reform to benefit the people

　　I have never ever expected that the driver's license can be reissued at the register residence window of the police station!" Recently, Mr. Chen, a truck driver from Lingcheng District, Dezhou City, Shandong Province, was anxious because he lost his driver's license out of the blue before going out. He called the local police station for help to have a try, but he was told that he could go to the registered residence window of the police station to reapply. What made him even more surprised was that he came to the police station with the formalities and got a new driver's license in less than ten minutes. The convenience benefits from the innovation and reform of the "one window for all" service model implemented in the district.

　　In order to meet the needs of the masses to handle multiple businesses at one time and continue to improve the quality and efficiency of services, Lingcheng district has fully implemented the "one window for all" service model at the public security entrance window of the district government hall and 14 police stations registered residence hall, it also has collected 107 police services such as household administration, public security, traffic management, and drug control. The window police broke the boundaries of police services and independently undertook high-frequency services for multiple police services, it has realized "one window, one police and one window for all". At present, the number of service items and business types that can be handled by the window has increased by 60%compared with the previous one. It has provided guidance services for the masses for more than 17930 times, and has handled more than 2000 general services in total.